Traditional telephone switchboards fall behind Internet based systems

Author - Eric Witheridge

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UK sales of traditional telephone switchboards (PBX) have fallen behind Internet based (SIP) systems. The decline according to industry analysts, is greater in the UK and Europe indicating that we are leading the change from traditional telephony.

So what does this mean for business in the Forest of Dean? Put simply, if a spiky haired telephone salesman tries to sell you a switchboard, ask him why it isn't a hosted (SIP) system?

We're lucky here in that we are seeing massive improvements in internet speeds throughout Gloucestershire and particularly in the Forest. This means that its getting easier and cheaper to adopt a really sophisticated telephone switchboard.

This means we can all benefit from multiple lines, professional call handling, telephone number portability. I have a great example of a Forest based business wanting to do work in Cheltenham and Gloucester. For less than £10 per month they can have 01452 and 01242 telephone numbers ringing their Forest based business.

An Architects practice in Lydney has numbers in London and Bristol, when a call comes in from those numbers their Lydney switchboard can see which area immediately and answer accordingly.

So why not join the growing number of Forest businesses and Charities making the move to internet telephony by talking to us or emailing [email protected]