Bob Pointer - CFIL Global
EMPATHY IN BUSINESS
“People often confuse the words empathy and sympathy. Empathy means the ability to understand and share the feelings of another, whereas sympathy means ‘feelings of pity and sorrow for someone else’s misfortune” Oxford Dictionaries @ Oxforddictionaries.com
Gaining empathy in our communication with others is essential – or so we are told. But in normal business interactions is it viable? I suppose that all depends what you perceive as an empathetic relationship.
In formal encounters like business meetings we are told we should try to build rapport and be empathetic. But often we get so caught up in our own role in the process that we simply do not have enough capacity to relate at an emotion level with the other participants.
According to Feshbach and Kukenbecker (1974), empathy has 3 essential parts,
So, in the terms of formal business interactions, my contention is that the role of empathy has to be considered carefully. Empathy is not easy achievable - but an understanding of the commonality that exists between both parties can be conveyed and understood. Mutual understanding of the others position and a respect for them as a human being and equal is more achievable and in my opinion right for the situation.
I shall be making a short presentation to CAP meetings in the near future based on this blog entitled ALF – Always listen first.
Andrew Callard - Aimed Business
What do you want Gloucestershire to look like in 2050?
I’ve been talking at CAP, other business networking groups and with businesses and I’m shocked with how few people are aware that currently there is a consultation going on in Gloucestershire. Glos2050 is all about setting the strategy for what Gloucestershire will look like in 2050. It proposes 8 ambitions and 6 ideas and wants feedback now.
The Eight Glos2050 Ambitions
And The Six Glos2050 Ideas
Finding Out MoreThe consultation is available at https://glos2050.com/ . Please go there to find out more information and also to participate before 31st July 2018.
The Forest of Dean District Council is also reaching out to people who live, work and play in the Forest in order to set the economic strategies through to 2050. Its Forest Economic Partnership is looking for individuals who are happy to participate in sub-groups to discuss and agree the best way forward for the Forest as a whole.
To find out more visit the FEP stand at the Forest Enterprise Fair being held at Vantage Point Conference Centre on 18th April between 10-4. It’s also a great opportunity to network, take advantage of free training and meet other Forest businesses.
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