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Testimonials
Rachel’s website says she ‘takes the worry from you, freeing up your non-productive time’. She absolutely did this for me when I was under the pressure of a deadline, had a member of the team off ill and needing to make changes to a number of documents. I had spent an hour trying to make the necessary changes to one document, in a format that I didn’t have the right application for on my laptop. Rachel not only got the right application but familiarised herself with what she needed to do and then sorted about a dozen documents in a similar amount of time to my one. She really did take the worry from me, freeing me up to work on other parts of the project to meet a very tight deadline. I would, without question, recommend Rachel and Smart Office Support to be a reliable pairs of hands in handling admin for your business. TT, Training Coach We commissioned Rachel to conduct some remote admin support for our business. One of the things that often kept me up at night was the mess and untidiness of our Xero account and customer invoicing, customer direct debits and reconciliation. After a brief call with Rachel we agreed to a one-off project to ‘clean up’ our account to move forward and a monthly retainer to maintain this part of our business moving forward. Since we have started working together, Rachel has done an incredible job. Our accounts reconciliation is always up to date, our customers are all set-up correctly and invoicing has become completely hassle free. We have even noticed an increase in the time it takes for customers to pay invoices due to Rachel’s follow up methods. All this at an extremely reasonable fee. Working with Rachel has removed one less cloud from my mind and I would have no hesitation recommending her to anyone looking for remote admin support in their business. TG, Director, Branding Specialist & Photographer I've been needing support with my social media for ages but was putting it off as I couldn't seem to find someone to trust until I met Rachel! I discovered her at a networking event where she helped me think about what I really needed, how to engage with a VA effectively and was just massively supportive and full of ideas. This made it a no-brainer to jump in and trial her services and I haven't looked back since! Rachel now manages all my Linked In content but that's not all because she also partners with me to create engaging content and helps me analyse what's working and what isn't so that I'm now consistently adding value and have increased my visibility by around 400%. If you're like me and have been putting off bringing a VA into your business, I highly recommend reaching out to Rachel as she'll make the whole process effortless and brilliant. CB, Transformational Coach I needed a VA to help me to push my recent webinar out there and manage the booking process. Rachel went above and beyond this digging into archived content to create a whole batch of new relevant posts. The result was three times the number of participants. Most importantly I was stress free and able to focus on content and delivery. Totally recommend Rachel and her service. SV, Managing Director Feeling the pressure of a growing business but not being ready to take on a permanent employee, the thought of a 'Virtual Assistant' had crossed my mind but was not something I felt comfortable with. Having employed many people over the years the concept of working 'Virtually' with someone was somewhat alien to me and did not feel comfortable. I met Rachel Nash of Smart Office Support when she visited BNI Hadlee and thought it would at the very least be worth a conversation. Two months later and I have been working with Rachel on an almost daily basis. Rachel is organised, diligent and a quick learner. My diary is well organised, my leads are followed up promptly and I now have a second pair of eyes keeping track of what I need to do and when it needs to be done by. While still a 'Work in Progress' Rachel has become an invaluable member of Simon Law Mortgage Advice and I look forward to developing this working relationship as my business grows. I would highly recommend the services of Rachel and Smart Office Support to anyone that needs an extra pair of hands but does not want to commit to taking on a full-time employee. SL, Mortgage Adviser |
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CAP Business Clubs 2024
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