NAME: Lee Blue-Sky
BUSINESS NAME: Forest of Dean PC Rescue Ltd
CONTACT: 01594 888108
1 - HOW LONG HAVE YOU BEEN IN YOUR CURRENT BUSINESS? - If I were to include North Herts PC Rescue (2003-6) then it will be 16 years this year.
2 - WHAT WAS GREAT ABOUT LAST YEAR FOR YOUR BUSINESS? - 2018 was an action-packed year for us. Very busy with new contracts, excellent new staff member joined which brought a new dynamic to the team, and CAP Plus helped me tackle a ton of things that I had a mental block with!
3 - WHAT ARE YOUR GOALS FOR THE COMING YEAR? – Improving efficiency is the main priority internally, and to continue to offer increasing value and service to our existing customers. We will also be looking to take on another apprentice this year and grow the team.
4 - WHAT IS THE BEST THING YOU HAVE DONE IN YOUR BUSINESS THAT YOU CONTINUE TO DO? - Employ excellent staff! Things get much easier running a business if you surround yourself with the right people. They are our number one asset.
5 - WHAT WOULD YOU SAY IS THE MOST IMPORTANT ATTRIBUTE FOR A BUSINESS TO HAVE? – Integrity, honesty and transparency. Customers can usually spot when something isn’t right, if you are honest and upfront from the start then you will have no worries later.
6 - WHAT IS YOUR BIGGEST ACHIEVEMENT TO DATE? - I don’t know what our biggest achievement is, I think we have reached many smaller milestone achievements that add up to a greater sum.
7 - WHAT WOULD YOU LIKE TO LEARN THAT WOULD HELP YOUR BUSINESS?
- How to predict the lottery results!
8 - WHAT MISTAKES HAVE YOU MADE; OTHERS COULD LEARN FROM? - How much space have we got? Ok, how about always go with your gut instinct if something your client asks you to do doesn’t feel right – there is a long story there but I won’t go into it now!
9 - WHAT KIND OF BUSINESS CONTACT WOULD HELP YOUR BUSINESS? - I’d be interested to meet a cyber security expert to partner with.
10 - CAN YOU RECOMMEND ANY MOTIVATIONAL BOOKS THAT HAVE HELPED YOU? - I haven’t read any motivational books, I’d rather read technical manuals or books on guitars!
11 - WHAT WOULD BE YOUR NO1 WISH IF YOU HAD A GENIE? –To have my 25 year-old body back.
12 - WHAT HAS BEEN YOUR BEST CAP BUSINESS CLUBS EXPERIENCE TO DATE? –
All of CAP is great, but CAP Plus has been the most useful to help me focus on developing PC Rescue further.
“My laptop was working normally when I closed it down but the following day, when I reconnected it, I discovered that I had lost all of the applications and data. My husband, who is a member of CAP, found the details for P C Rescue and I telephoned them and spoke to Lee. The laptop was delivered to them the following day. Unfortunately, my husband arrived before they opened but he was able to leave it with the adjoining business. I telephoned them to check that they had collected the laptop, which they confirmed they had and that it was being looked at. I received a call from them that afternoon advising me that they had discovered the problem and dealt with it and retrieved all of the applications and data, including connection to Outlook for which I had lost all of the connection details. The service was prompt, polite, reasonably priced and my laptop is working better. Thank you for rescuing a 4 year old laptop. -
Last week I found my business in a communications black hole when we lost internet connection. This meant that neither our computers or phones were working! With our usual IT & Broadband providers only advice being to call out a BT Engineer - who couldn’t get to us for four days - I called Lee at PC Rescue – and rescue us he did! Although very busy, he arrived later the same day and soon, after getting to grips with our unusual systems, he had us back on line, with computers and phones working perfectly! The service provided was friendly and extremely professional – this is a person who knows his trade and I’d recommend PC Rescue to anyone! Julian Symonds
Proprietor, Ark Property Management & Estate Agents
I would like to highly recommend PC Rescue particularly their technician Matt to any one in business who needs their PC rescuing. My PC needed some serious attention and sorting as it was malfunctioning in several departments. I left it with Matt who came across as being very understanding and extremely knowledgeable. With in a couple of days my PC was up and running and I'm delighted with the outcome.
Thank you PC Rescue great service! - Rob S
"Yet again Lee of PC Rescue came to my aid when my PC recently needed a little TLC. I love the fact he always takes the time to talk you through things despite providing an extremely popular service in the Forest and always being in demand...(which actually says a lot about the service he provides!)you actually 'learn' much due to his enthusiasm and generosity. A thoroughly likeable and able guy who know's his computers. Thanks a lot, Lee...so appreciate all the times you've turned out when my PC's gone on the blink. Definitely five stars! Please don't move!!!" - Valerie P.
"You won't go wrong if you call PC Rescue to sort out your PC problems, always reliable and fairly priced. Always finds a remedy for even the most complex PC issues." - Nicky C.
"Quick and efficient service to revitalise my elderly PC, which now runs much faster. And at a very reasonable price too. I will certainly use them again." - John S.
Great service again from PC Rescue. They diagnosed a laptop fault, ordered the part and got it back to me within a couple of days - great service from a great local company. David Broadbent
"I have used PC Rescue a few times over a number of years now, and every time Lee (and his team) have delivered an excellent service. This is a business you can rely upon. My latest PC was not doing what it should, memory being gobbled up, a number of error messages popping up all the time plus a few other oddities. All sorted efficiently and promptly. I give these guys top marks and wouldn't waste time going anywhere else." - Barry T.
"I took my old acer laptop to PC rescue to be speeded up and transfer data from my daughters old HP,they did a marvellous job and it has behaved very well ever since,well done." - Darren T.