NAME: John Hughes
BUSINESS NAME: Cass-Stephens Insurances Ltd
CONTACT: John Hughes
1 - HOW LONG HAVE YOU BEEN IN YOUR CURRENT BUSINESS? - Just over 2 years
2 - WHAT WAS GREAT ABOUT LAST YEAR FOR YOUR BUSINESS? - To continue to offer first class products at competitive premiums
3 - WHAT ARE YOUR GOALS FOR THE COMING YEAR? – Much the same as 2018
4 - WHAT IS THE BEST THING YOU HAVE DONE IN YOUR BUSINESS THAT YOU CONTINUE TO DO?- Networking, getting out and meeting people who are all prospective clients, and not only that but there are some very interesting people out there, that can also help you with advice.
5 - WHAT WOULD YOU SAY IS THE MOST IMPORTANT ATTRIBUTE FOR A BUSINESS TO HAVE? – Listening skills not only for a business but its staff too.
6 - WHAT IS YOUR BIGGEST ACHIEVEMENT TO DATE? - On a business note surviving in the insurance industry for nearly a quarter of a century, in my personal life (corny I know) but my 2 sons, although I had help with this one!!
7 - WHAT WOULD YOU LIKE TO LEARN THAT WOULD HELP YOUR BUSINESS? - Everything and anything, the day you can’t learn is the day you need to retire.
8 - WHAT MISTAKES HAVE YOU MADE, OTHERS COULD LEARN FROM? - Too many to mention, so never be afraid to make them but as with all mistakes learn from them.
9 - WHAT KIND OF BUSINESS CONTACT WOULD HELP YOUR BUSINESS? - Anyone that is serious about a long term relationship and not just for instant self-gratification.
10 - CAN YOU RECOMMEND ANY MOTIVATIONAL BOOKS THAT HAVE HELPED YOU? - No – I have never read one.
11 - WHAT WOULD BE YOUR NO1 WISH IF YOU HAD A GENIE? –Besides Aston Villa winning the Premier League, I would wish for people to be more transparent, say it as it is.
12 - WHAT HAS BEEN YOUR BEST CAP BUSINESS CLUBS EXPERIENCE TO DATE? – Every week is a great experience, people that I’ve met, stories people tell and the general helpfulness of each member.