SPOTLIGHT ON A CAP BUSINESS CLUB MEMBER
Featuring Bob Pointer from CFIL Global
I hope that you enjoy reading and pick up some useful ideas and tips
SPOTLIGHT ON A CAP BUSINESS CLUB MEMBER.
YOUR NAME? - Bob Pointer
NAME OF YOUR BUSINESS? - CFIL-Global
WEBSITE ADDRESS? – www.cfil-Global.com
WHAT DID YOU DO BEFORE YOUR CURRENT BUSINESS? – Lecturer in Social/Police Sciences City - University of London
WHAT MADE YOU START YOUR CURRENT BUSINESS? – To continue the relationships with corporate clients formed whilst working at City University.
WHAT ARE YOUR HOBBIES? – Music and exploring the Forest -my new home.
WHAT IS YOUR FAVOURITE MOVIE? – I Love movies so too difficult to pick just one. Up there would be “Burn after reading” and “The deer hunter”.
WHAT IS YOUR FAVOURITE MEAL? – Steak, chips and Butty Bach at my local “The dog and muffler”.
WHAT IS YOUR FAVOURITE UK HOLIDAY DESTINATION? – Seaton in Devon.
WHAT IS YOUR FAVOURITE HOLIDAY DESTINATION ABROAD? – Iceland extremely expensive but visually stunning.
WHAT IS YOUR FAVOURITE TV PROGRAMME? – Line of duty
YOUR FAVOURITE SONG? – Hayling by FC Kahuna
WHAT DO YOU MOST ENJOY ABOUT YOUR BUSINESS? – I consider myself extremely fortunate I get to share my passion for the mechanics of human behaviour with others and hopefully help them build better relationships ( both business and personal)
IF YOU HAD A MAGIC WAND WHAT WOULD YOU CHANGE ABOUT YOUR BUSINESS? it would be to concentrate more on being local rather than global. Airports and hotel rooms begin to lose their appeal after a while.
WHERE DO YOU SEE YOURSELF IN 5 YEARS TIME? Ideally retired and enjoying life, realistically still doing what I do if everyone’s not fed up with me by then.
DO YOU HAVE ANY USEFUL TIPS OR IDEAS THAT YOU COULD SHARE WITH THE OTHER CAP MEMBERS? - “Can’t be done” is a statement which should be answered with “watch me”.
HOW HAS CAP BUSINESS CLUBS HELPED YOU IN YOUR BUSINESS? – Having networked for years in Essex and London I became very jaded and wary of the same old formulated groups with the same self – serving people. In the short time with CAP I have noticed a significant difference and have already directly created some useful business opportunities.
Thank you Bob for spending some time answering these questions
- it's greatly appreciated.
“Bob delivered 4 modules on Effective Sales Conversations, it was a fantastic and insightful development programme for Volvo Trucks. The course has helped me adopt, adapt and improve my sales techniques and the way I interact with people around me. Using proven methods and now understanding the cause and effect of different techniques of managing and effectively communicating. I feel far better equipped in my consultative sales role”. - Peter Rushmer -Business development Manager Volvo Trucks UK
“Establishing a relationship with Bob was one of the most progressive business ventures I have enjoyed. He is a direct person, and always open to discuss matters to ensure business runs well.I have worked with numerous trainers globally and I can say his expertise, presentation and concepts have added value to our trainings. I hope we continue teaming up to grow in business in the long term”. - Suresh K. Nadiu Conference producer Kuala Lumpur
“Bob is dynamic confident and yet warm and relaxed personality - you get a sense "he's been there, done that" when it comes to difficult situations and complex interpersonal dynamics. I would recommend him as a Performance Coach in any capacity. For me it was about how to function optimally and within my personality and natural constitution, and he was able to tap into that right away. I found the work we did together invaluable”. - Kelle Link Principle user experience designer Verizon Telematics
“Its rare that you come across passionate and skilled trainers like Bob. I approached Bob as the Executive Director of Albanian Institute of Internal Auditors to help us to deliver trainings on fraud related subjects. I am very picky when it comes to selecting the trainers for the training organized by my organization; therefore I was very skeptical about the creative training subjects that Bob suggested when I approached him. After all, why do we need to be inventive and creative to treat a serious subject as fraud? I am glad that Bob proved me wrong. His pragmatic yet innovative approach was very successful and well received by the training participants. He is experienced, resourceful, flexible, a course developer, a facilitator, a lecturer. We just need him (and the training participants) for a successful training. This is why Bob comes with my heartfelt recommendation”. - Stavri Pashko Risk and Compliance Manager Telio Stokeholm
“Bob's experience, enthusiasm and extensive knowledge make him an excellent trainer in the area of investigation, fraud and economic crime. I have worked with Bob in a number of capacities and have always found him to be extremely professional and well-prepared. I would have no hestitation in recommending him as a trainer, consultant or investigator”.
- Dr Sue Palmer -Conn Charter Psychologist Senior Lecturer John Moore’s University
“ have worked with Bob on many occasions both within the UK and in a number of counties in the EU and I have always been impressed with his knowledge and skill in interviewing, intelligence and investigation.
Furthermore Bob has successfully combined this rare skill set with the ability to teach these skills to others and at the appropriate level. Bob also displays a flair for academic with his groundbreaking work into areas such as ‘concepts of reality’ and the risks posed by ‘closed communities.’By combining ‘hard’ technical skills with ‘soft’ human skills Bob never fails to ‘lift the lid’ on a profession that too often remains in the shadows.
Suffice to say I would not hesitate to recommend Bob for any role that he applies himself to”. - Stewart K Bertram Director of Threat Intelligence and Professional Services at Digital Shadow
“Bob offered to give me an insight into conversation management via Skype training sessions. I am very grateful for this opportunity and find that the knowledge I gained helps me to understand the vast field of investigative interviewing better. Not only that, I also find that this applies to dealing with different situations/people in general. Bob has a wealth of knowledge and experience and is very motivated in sharing this, which I find inspirational. His teaching delivery is first class and all worked well on Skype”. - Heidi Kuivert -Smith Forensic Artist.
"I would like to thank Bob for all the support & guidance he has given me all these years. He is one of the best trainers whom I have known thus far who is both professional and understanding. He never fails to amaze me every time when he does a role-play or interviewing a participant during a training/seminar. Thank you for all the hard work you had put in for my past events". - Elsie Lek Business development manager REL Alliance Singapore.