SPOTLIGHT ON A CAP BUSINESS CLUB MEMBER
Featuring Luke Malone from Small Business Accounting Ltd
YOUR NAME? - Luke Malone
NAME OF YOUR BUSINESS? - Small Business Accounting ltd
WEBSITE ADDRESS? – https://www.smallbusinessaccountingltd.co.uk/
WHAT DID YOU DO BEFORE YOUR CURRENT BUSINESS? – I started my own business over a year ago now. But before that I worked as an accountant for Ford in Bristol for a couple of years and before that a much smaller business as an accounts assistant.
WHAT MADE YOU START YOUR CURRENT BUSINESS? – I wanted more control over my working life, I thought of it like buying a house, why pay someone else’s mortgage right? It’s the same with business - why earn someone else’s profits? why adhere to their standard of customer service? My wife and I were planning a new family, so in the space of 6 months we got pregnant, moved to the country side and started our own businesses.
WHAT ARE YOUR HOBBIES? – Reading (mostly non-fiction physics stuff), Gardening (just planted over a 1000 bulbs!), cycling (although I should do more of that) I plan to add scuba diving and flying to that list!
WHAT IS YOUR FAVOURITE MOVIE? – A beautiful mind (No not the Accountant, although it is ridiculous, and I enjoyed it)
WHAT IS YOUR FAVOURITE MEAL? - Pizza
WHAT IS YOUR FAVOURITE UK HOLIDAY DESTINATION? – Cornwall
WHAT IS YOUR FAVOURITE HOLIDAY DESTINATION ABROAD? – Australia
WHAT IS YOUR FAVOURITE TV PROGRAMME? – Recently it was The Boys overall I would say Breaking Bad
YOUR FAVOURITE SONG? – Hey there Delilah-Plain White T’s
WHAT DO YOU MOST ENJOY ABOUT YOUR BUSINESS? – The emails from people full of thanks and happiness. It has really blown me away just how bad the service is that people receive from some accountants/firms and I feel incredible after having helped someone.
IF YOU HAD A MAGIC WAND WHAT WOULD YOU CHANGE ABOUT YOUR BUSINESS? – Jump ahead 5 years
WHERE DO YOU SEE YOURSELF IN 5 YEARS TIME? Have some staff, a small office and be able to focus more on my family
DO YOU HAVE ANY USEFUL TIPS OR IDEAS THAT YOU COULD SHARE WITH THE OTHER CAP MEMBERS? – Yes, get a coach and the most important is believe in yourself. I had imposter syndrome bigtime for the first 8months of running my business. I got some coaching, and it turned my business around in weeks. I went from 1 monthly client to over 10 – and my annul clients (self-assessment one offs etc) went from none to over 30 – they are still coming in thick and fast.
HOW HAS CAP BUSINESS CLUBS HELPED YOU IN YOUR BUSINESS? – Mostly it has given me that support network and contacts with like minded helpful people. I believe you get back what you put out and shouldn’t just take take take. I am not in this to get a single referral etc I am in CAP for my own confidence and useful snippets of business insight form those that are FAR more experienced than I. Although it is early days I am really keen to help every member in one way or another.
Y.C. – Ltd business owner
I really like the fact that Luke sent me an itemised quote, it has made it somewhat easier for me digest and consider. Been delaying changing accountants for a while now, but I like your personable approach so glad I gave your company a go. Thank you for your help so far and for answering all my questions. I appreciate it.
D.D. – Self Employed
Cheers mate you’re a star thanks for helping my wife with her self-assessment, very good value and very quick turn around!!
Tania Walker – Self Employed
Luke was amazing at helping me complete my self-assessment. He responded quickly and resolved my queries making it easy for me to complete my SA online. Would definitely recommend and use him again. Thank you Luke!
Becci Meakins – Self Employed
I moved to Small Business Accounting this year after being with another accountant for some years. I was very impressed with the service. Luke is responsive and very professional, not to mention saving me money. I definitely recommend this business.
L.M. – LTD business owner
Luke is really good and knows his stuff. Weight off my mind knowing my accounts are sorted!
Hailey Mustoe of Snappy Sales - Self employed
Thank you so much Luke. Loving the fact I don’t have to do the accounts myself. I feel like a proper grown up. To be fair I’d have had a breakdown by now without you lol. So thank you :-) I’m actually on a mission to hit VAT registration. You will have to rename yourself Big business accounting lol.